Knowledge Management
‘Every business sees its knowledge walk out of the door every day’ – goes the popular saying about today’s knowledge based economies. To function efficiently and compete effectively, each business needs to appreciate and implement a suitable knowledge management solution that can sustain its competitive advantage.
The challenge comes from transforming the tacit knowledge of your valued employees into explicit information that can be used by other resources in the organization. Though, the processes, tools and frameworks that are put in place can help solve the puzzle to a large extent, they can never make a resource comfortable to elaborate the knowledge either because of fear or because of lack of suitable demonstration tools.
The technology can come to rescue in the later case, where not only text but also images and videos can help solve the problem.
Knowledge management tools are used in an organization to identify, capture, document, disseminate and enable adoption of insights and experiences that make the organization a learning organization. We offer customizable knowledge management solutions that offer appropriate technologies to augment the existing text or multimedia based solutions.
Our approach
- Identify the key knowledge actors and artifacts
- Organize workshops, brainstorming sessions, storyboarding sessions to capture knowledge
- Document and organize the knowledge in forms that are accessible
- Regular increments and consolidation of knowledge artifacts
